Today, the International Association of Transport and Communications Museums are hosting a webinar titled ‘How are our visitors and working practices changing post-Covid?’.
Steve Mills of Decision House will present his UK research on current trends in customer sentiment, and Claire Cheriyan from TfL City Planning will join Sam Mullins, IATM President and Laura Wright, Director of the Postal Museum, to discuss the context in which museum visiting will be relaunching.
The webinar will look at how our potential visitors feel about a return, how city centres have changed and how the way we work will change in the future.
The webinar can be found here. The webinar will be recorded and posted on the IATM website after the event.